Delivery Information

Worldwide Shipping for Rugby & Football Fans

At Mysportstock, we provide worldwide shipping so supporters everywhere can shop their favourite rugby and football gear with confidence. We are committed to offering a reliable, transparent and professional delivery experience for every customer.

Shipping availability and delivery times may vary depending on your destination, local carrier conditions and customs processing in your country or region.

Order Processing

All orders are processed within 48 hours of purchase. Before dispatch, each order is prepared, quality checked and securely packed by our fulfilment team.

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your parcel throughout transit.

Quality Inspection Before Dispatch

Before shipment, every standard item goes through a careful inspection process. Our team checks visible stitching, printing quality, sizing accuracy and overall condition to help ensure your order meets our standards before it leaves the warehouse.

We also take product photos during the inspection stage as part of our quality-control process. Each order is then packed carefully to reduce the risk of damage during transit.

Estimated Delivery Times

Delivery times vary by country and region. In most cases, orders arrive within an estimated range of 7 to 15 business days after dispatch, depending on destination and local delivery conditions.

Please note that delivery times may be extended during peak shopping periods, public holidays, severe weather events, customs clearance delays or other carrier-related disruptions.

Tracking Your Order

Once your parcel has been shipped, a tracking link will be sent directly to your email address. You can use this link to check the status of your shipment at any time.

If you do not receive your tracking email, please check your spam or junk folder first. If you still cannot find it, contact us and we will assist you.

Delivery Issues & Support

If your parcel is delayed, marked as delivered but not received, or arrives with visible damage, please contact us as soon as possible at [email protected].

Our team will review the situation, assist with carrier investigation where needed and work toward a fair solution. If your item arrives damaged, we may arrange a replacement shipment or provide full compensation depending on the issue.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes or other local charges depending on the destination country. These fees, if applied by your local authorities, are the responsibility of the recipient.

Mysportstock does not control customs policies or import charges, and we recommend checking your local import regulations before placing an order if you are unsure.

Order Changes

If you need to make changes to your order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request before the order has been dispatched.

Once an order has been processed or shipped, changes may no longer be possible.

Need Help?

If you have any questions about shipping, delivery times, tracking or order updates, please contact us at [email protected]. We are here to help make sure your shopping experience is smooth from checkout to delivery.