Delivery Information

Free Shipping Across Australia & New Zealand

At Mysportstock, we offer free shipping on all orders delivered to Australia and New Zealand. The price you see at checkout is the final price — no hidden handling fees.

Order Processing

All orders are processed within 48 hours of purchase. Once your order is prepared and quality checked, it is securely packed and dispatched from our fulfilment centre.

Estimated Delivery Times

Australia: Average delivery time is approximately 7 business days. During peak periods, delivery may take up to 13 business days.

New Zealand: Estimated delivery time is typically 7–12 business days depending on location.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking link. You can monitor your parcel’s progress at any time using the tracking information provided.

Quality Inspection Before Dispatch

Before shipment, each item undergoes a quality inspection to check stitching, printing accuracy and overall condition. Every order is carefully packaged to ensure safe transit.

Delivery Issues & Assistance

If your tracking shows delivered but you have not received your parcel, please contact us at usbaijia@gmail.com. We will assist in investigating the matter with the carrier and work toward a fair resolution.

Customs & Import Information

Orders are shipped with care and proper documentation. While most deliveries proceed without additional charges, any potential import duties or local taxes imposed by authorities (if applicable) are the responsibility of the recipient.

Order Changes

If you need to make changes to your order, please contact us as soon as possible at usbaijia@gmail.com. We will do our best to accommodate requests before dispatch.

We are committed to providing reliable, transparent and professional delivery service for every supporter who shops with Mysportstock.